I had DVD Shrink 3.2 working on Vista earlier - the first couple of installs on Vista Ultimate worked good. I had it working on my Vista Business computer, but at some point it stopped working properly.
DVD Shrink would launch, and pull up a list of discs, but when I selected my physical DVD drive Z: it would come up with an error:
DVD Shrink encountered an error and cannot continue.
Failed to open file "\\.\Z:"
Access is denied.
At first glance it looks like a permissions issue, as the navigation is via directory traversal so as a non-administrator you can't get to \\.\
I think the source of this was since I had installed DVD Shrink, I had changed my drive letter from D: to Z: and have also installed Virtual Clone Drive which installed virtual drive letters. An uninstall and reinstall of DVD Shrink 3.2.0.15 (last known build) didn't fix the issue.
Other things that didn't work - running SysInternals ProcMon didn't show any access denied errors. Running the application in Windows XP SP2 compatibility mode did not work either.
What does work - running Compatibility mode / Privilege Level / Run this program as an administrator. For now I'll be using this way until I can reproduce the cause.
2007-10-08
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2 comments:
I had to turn off DEP under Vista to get it to install and run properly.
Also try installing and running as Administrator.
I'm having the same problem. At one point, going back to a system restore point before some windows updates did solve the problem. Also, your run as admin solution solves the problem.
I don't really know what is going on here.
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